Business Development Exec / Senior Business Development Exec at WestSpring IT
- Do you love the thrill of winning new clients? Skilled at prospecting, developing and winning new clients, you love nothing more than passing the client over to the Account Manager team once the sale is complete?
- Are eager to take on new challenges and drive growth, while developing your career in a supportive environment?
- Are you looking for a home that pushes you to think bigger, close larger, and develop client relationships that truly stand out?
- Do you want to work somewhere that values your expertise in new business/business development and where you can make a genuine impact on the company’s success?
If you want to work in a vibrant fast paced, fun environment that breaks the mould of usual IT providers - this could well be the role for you!
The Roles
This is an excellent opportunity for experienced New Business/Business Development Executives from an IT MSP, SaaS, or similar B2B environment, to play a vital part in the continued growth of a very reputable MSP through the acquisition of new clients.
Reporting to the Sales Director, you will be a self-motivated, ambitious, approachable and enthusiastic individual, with a passion for New Business/Client Business Development.
With excellent communication skills, a strong work ethic, and a passion for delivering outstanding results, you will be responsible for generating, qualifying, engaging, & converting new client opportunities through proactive outreach, networking, and relationship building to deliver high value, recurring revenues & margin.
A service-focused, consultative sales role, centred on selling WestSpring’s IT Managed Services, Security & Cyber Solutions, Cloud Services, Connectivity, and Hosted Voice solutions, this is a ‘win & hand-over’ sales role, not account management or order taking –
so must be comfortable picking up the phone, networking, using Linkedin etc to identify new prospective clients, and then managing the sales journey, before pitching & closing high-value solutions - all whilst ensuring a fantastic client experience.
Main Responsibilities
The main responsibilities of the Business Development Executive / Senior Business Development Executive can be defined as, but not limited to:
Lead Generation:
- Conduct proactive cold outreach including calls, emails, LinkedIn, attending networking events etc
- Build and maintain ‘ideal client’ prospect lists and accurately track activity in HubSpot / CRM
- Use a range of tools to identify key decision makers
- Capture and track contract renewal dates for target prospects
- Follow up on inbound leads & enquiries
Meetings & Pipeline Development
- Book and attend introductory client meetings
- Understand client requirements, needs & preferences, to provide appropriate IT support solutions
- Drive, manage and grow pipeline through strategic planning and execution
- Maintain an accurate pipeline and deliver accurate forecasting
- Identify opportunities for upselling and cross-selling additional services after client onboarding
- Work with Technical teams to scope appropriate service focused solutions
Networking & Brand Positioning:
- Represent WestSpring at local business networks, professional groups, and events
- Sharing the WestSpring way to generate high value, ideal client leads
- Build strong local relationships within 1-1.5 hour radius of Bristol
Sales Execution
- Pitch and present WestSpring’s IT Managed Services, Security & Cyber Solutions, Cloud Services, Connectivity, and Hosted Voice value propositions.
- Develop tailored proposals that encompass the customers’ needs and objectives
- Work with Sales Director to close consultative, value-led deals
- Deliver exceptional customer service throughout the sales journey
Performance & Reporting:
- Meet and exceed new client, revenue, & profit targets
- Deliver against performance KPIs
- Prepare and present regular weekly reports on performance metrics
- Build, manage and report on a strong pipeline of opportunities
- Maintain high-quality CRM records
Collaboration:
- Work with our Onboarding, Technical, & Operations teams deliver the highest quality of onboarding, hand-over, and the seamless delivery of high-quality service
- Collaborate with cross-functional teams to achieve business objectives and drive success
Skills and Experience
- Minimum 2+ years in IT services or MSP-led sales, or similar environment.
- Evidence of successful prospecting activity including networking, cold-calling, establishing & maintain relationships, warming leads etc
- Professional, driven and ambitious with a friendly, positive, client-first caring approach, and the ability to perform well under pressure.
- Track record of delivering annual recurring revenue (ARR) targets
- Ability to understand and articulate managed services value propositions
- Familiarity with service led selling, not product pushing, in a B2B sales cycle
- Consultative sales approach with exposure to structured methodologies
- Confidence presenting to senior stakeholders (FD/COO/MD level)
- Intelligent, curious and a fast learner with a growth mindset
- Credible and trustworthy with both customers and colleagues
- Excellent written and verbal communication skills
- Ability to establish and maintain cooperative working relationships with colleagues and stakeholders in a professional, consistent manner
Why Join WestSpring
At WestSpring we offer unparalleled levels of IT service delivered via our unique unlimited concept, turning the typical IT service contract on its head. We specialise in providing IT consultancy and support services to businesses across the UK.
We believe that great IT is great for business. WestSpring was founded with a passion for delivering professional, friendly and bespoke IT support services and building long-lasting relationships with clients.
At WestSpring quality is everything. We only use products and systems of the highest quality to ensure that all our clients only get the very best. We are constantly evolving, reviewing, and enhancing our service offering.
We’re a fast-paced business where no two days are the same. Our culture is what makes us different. We expect a lot of ourselves and each other - we nourish our people and help them thrive in their chosen field; balance professional and personable; and deliver the balance between client service and company profitability.
What We Offer
The WestSpring HQ, based at Aztec West in Bristol, is vibrant, fun, supportive, and inclusive team. Beyond working with fabulous colleagues and great clients, we offer:
- 25 days holiday + bank holidays
- Full health insurance
- Games room including consoles, pool table, tennis table, dartboard
- Well stocked kitchen including a decent coffee machine and teabags(!), monthly breakfast club, breakfast food, and drinks fridge
- Monthly company update day includes a briefing from the Board, team meetings, training sessions, and a ‘grand’ lunch
- Quarterly Social Events whether it is go-karting, paintballing, golf days, or a big quiz night we offer a quarterly opportunity for our teams to come together
- Summer & Christmas Celebrations – large company wide events twice a year
- Employee Assistance Programme/Support
- Employee & Client referral scheme up to £1,000
- Professional development opportunities including internal training, external certification, general and soft skill development, industry training/conferences, and everything in between
How To Apply
To apply please…
- Upload your CV via the relevant page
- Include a covering letter describing your preferred role title (Exec or Senior Exec), matching your experience to the job description, and answering the questions below:
- Explain why would you like to work at WestSpring, and why should you join the team?
- Describe the unique skills and/or experiences you bring that make you a good fit for this role?
- Tell us about your experience in prospecting & winning ‘the right’ clients to deliver revenue & profit targets